Drop-off points #
| Address | Contact person | Opening hours |
|---|---|---|
| Guangzhou City, Huadu District, Huadong Town, Hua’an Middle Road, No. 4, Airport North Mail Processing Center, 2F | Mr. Song; tel.: 19128620487; email: ozon@flytexpress.com | Mon-Sun 9:00–23:00 |
| Shenzhen, Longhua District, Minzhi Street, Zhonghua Road, Kangsheng Electronics Industrial Park, Wenkang Building, No. 1 Workshop, 104-1, Floor 1 | Mr. Ge; tel.: 19128620487; email: ozon@flytexpress.com | Mon-Sat 12:00–20:00 |
| Hangzhou City, Xiaoshan District, Hongxing Road, 329 | Mr. Yang; tel.: 19128620487; email: ozon@flytexpress.com | Mon-Sun 12:00–23:00 |
| Jinhua City, Yiwu City, Beiyuan Street, Liuqing Seventh District, Building 12, 1F | Mr. Wu; tel.: 19128620487; email: ozon@flytexpress.com | Mon-Sat 12:00–20:00 |
| Name | Phone number | WeChat ID | |
|---|---|---|---|
| Ms. Zhan | 18028516147 | feitewuliu | zhanshijin@flytexpress.com |
Conditions #
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 500,000 RUB.
- Handover of products with batteries is restricted.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it.
Shipping provider’s packaging recommendations
Rates #
Forward logistics #
All shipments received by the shipping provider are weighed and measured. The shipping provider compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements are rounded upward in 100 g increments.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 3.15 USD | 1.35 USD |
FLYT & GBS Broker delivery times and rates (PDF)
Returns and cancellations #
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| FLYT & GBS Broker | Free | Delivery rate from China to Russia × 1.5 |
Delivery rate from China to Russia × 2 |
To arrange a return, contact the carrier by mail: ozon@gbs-broker.ru.
