We check the details of all new and edited products. A product successfully passes moderation if all its required characteristics are filled in, and a correct description and images have been added.
Check the moderation results #
The results can be found in the Products and prices → Manage Inventory page, on the Declined by Moderation tab:
If a product did not pass moderation, the Status column will read "Declined by moderation". Hover over this text to find out what the error is.
If there are many products that did not pass moderation, you can download the report in XLS format with a description of errors for all of them. To do this:
- Go to the Products and prices → Manage Inventory page, to the Declined by Moderation tab.
- In the upper-right corner, click Download Products and select Products by categories XLS.
- Click to switch to Download Manager. In it, you will find XLS files with all the products for each category that has errors.
To download one or more products:
Go to the Products and prices → Manage Inventory page, to the Declined by moderation tab.
Check the products you want to receive the download for.
Select Other actions → Download template.
Correct the errors #
You can fix the errors found during moderation:
In your profile, go to the Products and prices → Manage Inventory → Declined by Moderation page; in the product line, click and select Edit.
In the XLS file, download the previously uploaded file with products, correct it, and re-upload. To do this:
- Go to the Products and prices → Upload products via Ozon template page and click Import history in the Upload a filled template section.
- In the line with the required file, click and Download products with errors.
- Delete the products that passed moderation.
- Correct the fields with errors in the file.
- Go to the Upload products via Ozon template page and upload the corrected file.
The moderators will re-check your products.
How long the moderation takes #
- After you added a new product, it will be checked within 1–3 business days. The product will not be shown to customers until this is done. The product will start being shown when moderation is passed successfully, and you supply the product to an Ozon warehouse, or specify its stock in your warehouse.
- After you edited a product that has already passed moderation earlier, it will be checked within 1 business day. During the check, the product will continue being shown. If any errors are found in the edited product, it will be hidden.
- If after adding or editing a product that ended up not passing moderation, you correct the errors and save the changes, the product will be checked within 1 business day. Until that, the product is not shown to users, you can not supply it to an Ozon warehouse, or specify its stock in your warehouse.
Moderation errors #
Certain errors may occur during moderation, ending in the product not being shown on Ozon.