The information on this page is not relevant for the CIS countries.
A product becomes unpopular if it wasn’t sold for 90 days and has less than 500 views during this period. We hide unpopular products because they adversely affect the display of well-selling products from other sellers, the convenience of customers and overall sales performance.
Why did my products become unpopular #
Analyse hidden PDPs.
When creating a product, fill in as many attributes as possible, add quality photos and a detailed product description in Russian. Set a competitive product price as well, depending on its type and the availability from other sellers.
Learn more about product requirements
How to restore hidden products #
Hidden unpopular products can’t be restored, but you can contact support to clarify the details or dispute the reason for hiding. To do this, specify hidden products IDs and why you think the product was hidden by mistake in the request.
You can also create a new product. Pay attention to the requirements for the PDPs design and available limits for creating products while creating. Don’t create exact copies of hidden PDP. If you upload copies of hidden PDPs without editing, they may also be hidden later due to being unpopular.
Blocking a seller account due to the product being unpopular #
If 100% of your products fall into the category of unpopular, we may block your seller account for poor content quality.
