Delivery cost is calculated as the sum of the fixed cost of the shipment and the additional cost for each 100 g. The first 100 g of weight is not included in the cost of the shipment and is charged according to the table.

Rates are specified in USD and are payable by withholding amounts in currency under the Agreement at the exchange rate of the Central Bank of the Russian Federation established on the payment date the relevant order by the customer.

	Shipping carrier
	GBS Broker / GBS Standart / GBS Economy
	GBS HK
	Hecny
	Unitrade Super Express / Unitrade Super Express HK
	Unitrade Express / Unitrade Economy / Unitrade Super Economy
	Xingyuan Express
	ETS Express Pickup / Economy Pickup
	Leader & GBS
	China Post As part of partner delivery, sellers from China can enable this carrier’s logistics on special terms.
	FLYT & GBS Broker
	Cainiao

GBS Broker / GBS Standart / GBS Economy

GBS Broker, GBS Standart

All shipments received by the carrier are weighed and measured. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 100 g rounding up rather than down.

GBS Economy

Shipment delivery cost is calculated depending on the sum of length, width, and height of the shipment (L + W + H). If the sum (L + W + H):

• doesn’t exceed 100 cm, the cost is calculated by physical weight;
• exceeds 100 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 5000 or L × W × H (mm) ÷ 5 000 000.

Weight measurements proceed in increments of 100 g rounding up rather than down.

GBS Broker delivery times and rates

GBS Standart delivery times and rates

GBS Economy delivery times and rates

List of banned products for GBS

GBS HK

All shipments received by the carrier are weighed and measured. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 100 g rounding up rather than down.

GBS HK delivery times and rates

List of banned products for GBS HK

Hecny

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Hecny delivery times and rates

List of banned products for Hecny

Unitrade Super Express / Unitrade Super Express HK

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Unitrade Super Express delivery times and rates

Unitrade Super Express HK delivery times and rates

List of banned products for Unitrade Super Express

Unitrade Express / Unitrade Economy / Unitrade Super Economy

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Unitrade Express delivery times and rates

Unitrade Economy delivery times and rates

Unitrade Super Economy delivery times and rates

List of banned products for Unitrade

Xingyuan Express

Xingyuan Express provides a free pick-up service for all regions in China. Reach out to the company’s manager to learn more.

Airway delivery

Shipment delivery cost is calculated depending on the sum of length, width, and height of the shipment (L + W + H). If the sum (L + W + H):

• doesn’t exceed 80 cm, the cost is calculated by physical weight;
• exceeds 80 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 6000 or L × W × H (mm) ÷ 6 000 000.

Land delivery
(Rocket RU Ground Specials)

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Xingyuan Express airway delivery times and rates

Xingyuan Express land delivery times and rates

Xingyuan Express list of banned products

ETS Express Pickup / ETS Economy Pickup

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

ETS provides a free pick-up service for all regions in China. Required shipment minimum weight is 100 g.

ETS Express Pickup delivery times and rates

ETS Economy Pickup delivery times and rates

List of banned products for ETS

Leader & GBS

Shipment delivery cost is calculated depending on the sum of length, width, and height of the shipment (L + W + H). If the sum (L + W + H):

• doesn’t exceed 80 cm, the cost is calculated by physical weight;
• exceeds 80 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 5000 or L × W × H (mm) ÷ 5 000 000.

Starting April 1 2023, Leader & GBS Broker uses the new formula for calculating volumetric weight: L × W × H (cm) ÷ 8000 or L × W × H (mm) ÷ 8 000 000.

Weight measurements proceed in increments of 100 g rounding up rather than down.

Leader & GBS delivery times and rates

List of banned products for Leader & GBS

FLYT & GBS Broker

All shipments received by the carrier are weighed and measured. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 100 g rounding up rather than down.

FLYT & GBS Broker delivery times and rates

List of banned products for FLYT & GBS Broker

Cainiao

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Cainiao delivery times and rates

List of banned products for Cainiao

Returns and cancellations

You need to contact the carrier directly if:

• the customer canceled the order;
• the customer refused to receive the order, and the shipment is unclaimed;
• the customs service refused to release the shipment for free circulation for any reason.

All rates are determined in an agreement between Ozon and the carrier. There is no need to contact the carrier for rates. The contact information listed below is only intended to help you with unclaimed shipments.

Rates for canceled and unclaimed shipments:

Cost of the return flow is carried out in USD or other currency as agreed between the seller and the Ozon Logistics Partner.

Additional conditions regarding reverse logistics

GBS Broker / GBS Standart / GBS Economy, GBS HK, Leader & GBS, FLYT & GBS Broker

• In the case of unclaimed shipments, the shipping carrier makes an attempt to start a communication with the seller. If, within 30 days, the shipping carrier doesn’t receive any response from the seller, the shipment will be disposed of.
• The payment for disposal/return of shipments needs to be made before such service is provided.

Unitrade Express / Unitrade Economy / Unitrade Super Economy, Unitrade Super Express / Unitrade Super Express HK

• Electronic products can’t be returned to warehouses in China. You can:
  • send shipments with electronics to a warehouse in Russia;
  • dispose of the product.

ETS Express Pickup / ETS Economy Pickup

• Electronic products can’t be returned to warehouses in China. You can:
  • send shipments with electronics to a warehouse in Russia;
  • dispose of the product.

Cainiao

• After setting up a Cainiao delivery method, join the Cainiao chat on the DingTalk platform.
• If the order has been canceled before its transfer to a Cainiao warehouse, do not transfer such an order to the warehouse.
• If the order is canceled while your courier is on the way to a Cainiao warehouse, Cainiao will attempt to send it back to the address saved in your account. If Cainiao fails to send it back, they will reach out to you via DingTalk. If Cainiao fails to reach out to you within 7 days after the order has been canceled, the order will be disposed of.
• If the order has been canceled after its acceptance at a Cainiao warehouse, it will be disposed of. There is no extra charge in this case.

If you have questions about returns and cancellations, contact the carrier:

• GBS Broker / GBS Standart / GBS Economy — ozon@gbs-broker.ru
• GBS HK — ozon@gbs-broker.ru
• Hecny — ozon@hecny.ru
• Unitrade Super Express / Unitrade Super Express HK — ozon@unitrade.su
• Unitrade Express / Unitrade Economy / Unitrade Super Economy — ozon@unitrade.su
• Xingyuan Express — ozon666xy@163.com
• ETS Express Pickup / ETS Economy Pickup — ozon@ets-express.com
• Leader & GBS — ozon@gbs-broker.ru
• FLYT & GBS Broker - ozon@gbs-broker.ru
• Cainiao — DingTalk

Delivery cost is calculated as sum of shipment fixed cost and additional cost for each 100 or 500 g. The first 100 or 500 g of weight is not included in the cost of the shipment and is charged according to the table.

Rates are specified in USD or EUR and are payable by withholding amounts in currency under the Agreement at the exchange rate of the Central Bank of the Russian Federation established on the payment date the relevant order by the customer.

• PTS & GBS Broker
• UMT & Hecny
• Hecny DG
• Logitrans & GBS Broker
• ASE-Unitrade Express Turkey

PTS & GBS Broker

All shipments received by the carrier are weighed and measured. Each measurement must not exceed 120cm or 1200mm. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 100 g rounding up rather than down.

PTS & GBS Broker provides the service of courier door-to-door delivery as well as delivery to drop-off point. The rates are the same for both delivery types and apply for orders delivered after this date.

Rates for orders delivered until 31.03.2023

PTS & GBS Broker delivery times and rates until 31.03.2023

Rates for orders delivered from 1.04.2023

PTS & GBS Broker delivery times and rates from 1.04.2023

PTS & GBS Broker list of banned products

UMT & Hecny

All shipments received by the carrier are weighed and measured. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 100 g rounding up rather than down.

UMT & Hecny delivery times and rates

UMT & Hecny list of banned products

Hecny DG

All shipments received by the carrier are weighed and measured. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 100 g rounding up rather than down.

Hecny DG delivery times and rates

Hecny DG list of dangerous products allowed for transportation

Logitrans & GBS Broker

All shipments received by the carrier are weighed and measured. Each measurement must not exceed 120cm or 1200mm. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 500 g rounding up rather than down.

Starting October 1, 2022 Logitrans & GBS Broker provides the service of courier door-to-door delivery as well as delivery to drop-off point. The rates are the same for both types of delivery and apply for orders delivered after this date.

Logitrans & GBS Broker delivery times and rates

Logitrans & GBS Broker list of banned products

ASE-Unitrade Express Turkey

Rates apply based on the shipment physical weight. Weight measurements proceed in increments of 100 g rounding up rather than down.

The cost of shipments delivered to customers until March 8, 2023 is calculated using shipment physical weight.

Starting March 9, 2023 delivery cost is calculated depending on the sum of length, width, and height of the shipment (L + W + H). If the sum (L + W + H):

• doesn’t exceed 90 cm, the cost is calculated by physical weight;
• exceeds 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 5000 or L × W × H (mm) ÷ 5 000 000.

Weight measurements proceed in increments of 100 g rounding up rather than down.

ASE-Unitrade Express Turkey delivery times and rates

ASE-Unitrade Express Turkey list of banned products

Returns and cancellations

You need to contact the carrier directly if:

• the customer canceled the order;
• the customer refused to receive the order, and the shipment is unclaimed;
• the customs service refused to release the shipment for free circulation for any reason.

All rates are determined in an agreement between Ozon and the carrier. There is no need to contact the carrier for rates. The contact information listed below is only intended to help you with unclaimed shipments.

Rates for canceled and unclaimed shipments:

Cost of the return flow is carried out in USD, EUR or other currency as agreed between the seller and the Ozon Logistics Partner.

Additional conditions regarding reverse logistics

PTS & GBS Broker and Logitrans & GBS Broker

• With unclaimed shipments, the shipping carrier makes an attempt to start a communication with the seller. If, within 30 days, the shipping carrier doesn’t receive any response from the seller, the shipment will be disposed of;
• The payment for disposal/return of shipments needs to be made before such service is provided.

UMT & Hecny, Hecny DG

• With unclaimed shipments, the shipping carrier makes an attempt to start a communication with the seller. If, within 30 days, the shipping carrier doesn’t receive any response or payment for the return of the shipment from the seller, the shipment will be disposed of at the expense of the carrier.

If you have questions about returns and cancellations, contact the carrier:

• PTS & GBS Broker — ozon@gbs-broker.ru
• UMT & Hecny — courier@umtlogistic.com
• Hecny DG — courier@umtlogistic.com
• Logitrans & GBS Broker — ozon@gbs-broker.ru
• ASE-Unitrade Express Turkey — ozon@unitrade.su

Delivery cost is calculated as sum of shipment fixed cost and additional cost for each 500 g. The first 500 g of weight is not included in the cost of the shipment and is charged according to the table.

Rates are specified in USD and are payable by withholding amounts in currency under the Agreement at the exchange rate of the Central Bank of the Russian Federation established on the payment date the relevant order by the customer.

• GBS Broker & MyIndia

GBS Broker & MyIndia

All shipments received by the carrier are weighed and measured. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 500 g rounding up rather than down.

GBS Broker & MyIndia delivery times and rates

GBS Broker & MyIndia list of banned products

Returns and cancellations

You need to contact the carrier directly if:

• the customer canceled the order;
• the customer refused to receive the order, and the shipment is unclaimed;
• the customs service refused to release the shipment for free circulation for any reason.

All rates are determined in an agreement between Ozon and the carrier. There is no need to contact the carrier for rates. The contact information listed below is only intended to help you with unclaimed shipments.

Rates for canceled and unclaimed shipments:

Cost of the return flow is carried out in USD or other currency as agreed between the seller and the Ozon Logistics Partner.

If you have questions about returns and cancellations, contact the carrier:

• GBS Broker & MyIndia — ozon@gbs-broker.ru

Delivery cost is calculated as sum of shipment fixed cost and additional cost for each 500 g. The first 500 g of weight is not included in the cost of the shipment and is charged according to the table.

Rates are specified in USD and are payable by withholding amounts in currency under the Agreement at the exchange rate of the Central Bank of the Russian Federation established on the payment date the relevant order by the customer.

Shipments worth more than 1,000 AED require individual customs clearance with rates of 60 USD/shipment.

• GBS Broker UAE

GBS Broker UAE

All shipments received by the carrier are weighed and measured. The carrier compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements proceed in increments of 500 g rounding up rather than down.

GBS Broker UAE delivery times and rates

GBS Broker UAE list of banned products

Returns and cancellations

You need to contact the carrier directly if:

• the customer canceled the order;
• the customer refused to receive the order, and the shipment is unclaimed;
• the customs service refused to release the shipment for free circulation for any reason.

All rates are determined in an agreement between Ozon and the carrier. There is no need to contact the carrier for rates. The contact information listed below is only intended to help you with unclaimed shipments.

Rates for canceled and unclaimed shipments:

Cost of the return flow is carried out in USD or other currency as agreed between the seller and the Ozon Logistics Partner.

If you have questions about returns and cancellations, contact the carrier:

• GBS Broker UAE — ozon@gbs-broker.ru