Blocking Reasons

Table of Content

Your account, product, or warehouse may be blocked if you violate any of the rules enforced by the Ozon marketplace.

Reasons for account blocking #

Reasons for product blocking #

Reasons for warehouse blocking #

  • Violation of order packaging and shipment terms.
  • Violation of order delivery terms.
  • “Channel error” — the percentage of shipments that you have handed over to a different service provider than the one listed in your personal account.
  • High share of late deliveries.
  • The presence of complaints about suspicious activity.

Learn more about quality indicators