How to create a warehouse #
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In your seller profile, go to Logistics → Warehouses and methods or FBS → Warehouses and methods page and click Add a warehouse.
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Enter your warehouse details:
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Name.
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Address. Add the address manually.
It is not possible to add a warehouse in a country on the sanctions list: Congo, Cuba, Iran, Libya, North Korea, Palestine, Sudan, Venezuela, Syria, Zimbabwe, Yemen.-
Warehouse contact number.
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Working days. The warehouse must work at least one day a week. Specify which holidays will be working days for you.
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Time for packaging. Move the slider to indicate the time, not including the time for the order delivery to the delivery service. Maximum time allotted to assemble the order is 5 days. You can specify the time for order packaging in the delivery method settings.
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Choose the method of returns:
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Select This warehouse if you want to receive a return to the warehouse from which the product was shipped.
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Select Other address and enter the address manually to receive a return to a different warehouse.
In the Comment for the customer field describe the steps the customer will need to take to send the return. These instructions must be in Russian.
For example: “Чтобы отправить возврат, упакуйте товар в плотную упаковку и зафиксируйте его внутри. При отправлении укажите адрес получения, указанный нами в переписке. Перевозчик может взимать плату за отправление: сохраните квитанцию или чек, и мы возместим стоимость в случае возврата товара ненадлежащего качества”.
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Click Save warehouse.
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Your warehouse is created.
How to edit a warehouse #
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Open the menu and click Edit Warehouse.
You can also edit a warehouse on the product description page: to proceed, click on the
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Make the necessary changes, for example, edit the time for packaging. The amount of changes you can make depends on whether delivery methods have been added to that warehouse.
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Click Save.
