Product Quality Certificates

Table of Content

You can sell products without uploading quality certificates for them, if they are not subject to restrictions. However, in this case Ozon may request documents from you, and you will have to provide them within three working days after receiving the request. In case of failure or refusal to submit the documents, Ozon reserves the right to suspend the sale of affected products until the documents are provided. To sell the rest of the products, you will have to fulfill the requirements specified in the link above.

You can view a list of your products without certificates in your profile. To do this, in the Products and prices → Certificates → All certificates section, click Products without certificates. To save the list as an XLS file on your computer, click on the download icon.

Uploading a quality certificate #

Go to the Products and prices → Certificates → All certificates page and click on the Add certificate button. Fill in the form. Specify the name of the document for future reference. Select the document type and compliance type. Enter the document number and expiration date. All information must match the original document.

Add a photo or copy of a document in the Document scanned copy section. If the document has several pages, then you have to upload all the pages. Copies or photos must be of high quality and legible; the seal and signature must be visible.

In the Products section, select the products the document is valid for. The products can be added manually or loaded in an XLS file. When using an XLS file, indicate the Product IDs exactly as those in your profile.

Once uploaded, the documents will be checked by Ozon’s quality control department. They check:

  • the compliance of a copy of the document with the data provided,
  • the copy’s quality, for example, visibility of signatures and seals,
  • the completeness of the document,
  • the document’s validity in the Russian Federation,
  • the document’s validity period,
  • the document’s presence in the unified register.

All non-compliant documents will be rejected. In this case, the certificate will be assigned the Rejected status. Hover over the status to see the reason.

We may ask you to provide certified copies of documents confirming that the quality of the products meets the mandatory requirements. In this case, you will have to submit the requested documents to Ozon within three working days from the date of receiving the request.

Viewing the uploaded certificates #

You can view the uploaded documents for the products with certificates. To do this, click on the certificate number and on View in the product line.

You can use filters to search for a specific certificate: