New products and services are subject to moderation. Moderators check that your new product description page features all the necessary characteristics, and that the description and images meet the requirements. Until the product is moderated, you can not indicate its stock in your warehouse. Activation codes for services can be downloaded without waiting for moderation results.
Moderation takes 3 business days. The results can be found on the Products and prices → Manage Inventory page. If the product is rejected by the moderation team, the Status column will read "Declined by Moderation". Hover over this status to find out what the issue is.
Correct the errors:
- Manually, if there are only a few errors, and you uploaded products in your profile. In this case, on the Products and prices → Manage Inventory page, click Edit, make necessary amendments and save the changes.
- In an XLS file, if there are many errors, and you uploaded products in an XLS file. Don’t forget to re-upload the file on the Products and prices → Upload products via Ozon template page.
The moderators will recheck your products. Re-moderation process takes 1 business day.