Characteristics and availability
What to do if the product is out of stock or its price is too high
Favorite products
How to add a product and create a list in favorites
Markdown products
Reasons for discount and how to return markdown products
Pre-order
How to place, edit, or cancel a pre-order
Digital products and electronics
How to activate a promo code or certificate for ivi, Okko, and Okko Sport
Ozon gift certificates
How to buy and use gift certificates
Questions and answers about the products
How to ask a question about the products, answer it and set up notifications
Books safety
What types of publications are distinguished and how we assess their state on Ozon
Vinyl records safety
How we evaluate the vinyl records condition at Ozon