I can't pass the check-in

There are several ways to check in for a flight:

  • on the airline’s website by yourself,
  • at the airport’s check-in desk,
  • at the airport in the self-service terminal.

Check-in start and end times vary depending on the airline and flight destination.

To check in for a flight online, enter your last name and a booking or a ticket number on the airline’s website in the “online check-in” section. If the service allows you to check in–just follow the hints on the website.

Please note that you will see two different booking numbers on the itinerary receipt. On the airline’s website or in the self-service terminal, you need to enter the number that is indicated after the airline name. For example, Air France PBXLCI.

If you still have questions, write to the Ozon Travel support chat.