3 days
To check whether everything has arrived in the right condition and quantity. Learn more in the Return policy.
30 days
To return any products except those that cannot be returned by law. Learn more in the Return policy.
Warranty
If the product breaks during the warranty period, it will be repaired at the service center or the money will be refunded. Learn more in the Return policy.
How to return a product #
Make sure that the product is returnable before you submit a return request. Learn more in the returns policy section.
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Create a return request in your personal account.
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Return the product: hand it over to the courier, take it to the pick-up point or send it by mail. Learn more in the How to return a product section.
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Get the money: we will send you the cost of the product, as well as the shipping cost, if the product is found to be defective. Learn more in the Refund of money and points section.
