Express delivery by sellers

Table of Content
The information on this page is relevant only for users from Russia.

Express delivery by sellers is a fast delivery by the seller or another delivery service.

Learn more about Ozon express delivery

Delivery geography #

The delivery area depends on the specific seller and is determined by them for each store individually.

The cost of express delivery:

  • For Moscow, Moscow oblast, St. Petersburg, and Leningrad oblast: 249 rubles.
  • For regions: 199 rubles.

How to return the product #

Check the quality of the products when you receive your order. If you find a low-quality product, make a return request in your personal account.

Products with a storage temperature requirements, for example, frozen products, are not subject to return.

The money will be refunded automatically within 2-3 days after the courier delivers the rejected products to the warehouse.

Why is the order in the cart divided into several parts with different delivery types? #

This means that there are both Ozon Express and regular Ozon products in the order. Ozon Express products are always delivered separately, so the order is split into several shipments and can have different delivery types.

If you have any questions, contact us via chat.