Sports equipment #

Usually by sports equipment is meant:

• a set of snowboard or ski equipment;
• a set of equipment for surfing, kitesurfing, wakeboarding, or windsurfing;
• a bicycle;
• golf equipment;
• fishing equipment;
• a hockey bag-trunk with equipment;
• gymnastic hoops.

Some carriers do not charge for the transportation of sports equipment in winter or summer. It is always better to check information about the rules in advance on the airline’s website. It is also necessary to warn the airline that you plan to take sports equipment with you.

To register non-standard luggage or sports equipment, send to the Ozon Travel support chat the following details:

• your order number;
• luggage type and its characteristics;
• luggage dimensions by the sum of three dimensions in centimeters: length, width, height;
• transportation preferences.

Musical instruments #

Musical instruments can be carried in the passenger cab and in the luggage compartment in a firm case. There are some specifics:

1. It can be checked as fragile luggage. Be sure to inform the airline employee at the check-in desk.

2. If your instrument is large or fragile, for example, a guitar or cello, you need to buy an extra seat for it next to you. To do this, you need to book a ticket and send a request to the airline before paying for the ticket.

3. Some airlines allow you to take a guitar with you on the plane for free as an alternative to hand luggage, but at the same time it will be impossible to carry other things for free, only in luggage. It is also necessary to notify the airline in advance.

To register the transportation of musical instruments, send to the Ozon Travel support chat the following details:

• your order number;
• luggage type and its characteristics;
• weight and dimensions of luggage in the case in centimeters: length, width, height;
• transportation preferences.

We will check the possibility of adding luggage and issue an invoice for payment. Sometimes it will be possible to pay for luggage transportation only at the airport right before departure. The answer will be sent by email.

Baby strollers #

Passengers with children may take in their luggage free of charge a cradle, a stroller, or a car seat–any means for carrying children up to 11 years old. If a ticket with a separate seat is purchased for a child under two years old, a cradle can be placed on it. If during the flight you are going to hold your child in your arms, the cradle is placed on the luggage rack.

A baby in a stroller can be taken to the airplane ramp, where the stroller will be picked up by airline employees. The folding stroller can be taken into the cabin instead of being checked as luggage.

If you are traveling without a child, the stroller can be checked in as a separate piece of luggage. If the ticket does not include luggage or there is other luggage, you will need to pay extra.

Fragile #

If you need to carry something very valuable, brittle, fragile or breakable, then you definitely need to pack it carefully and decide how to carry out the transportation:

1. Check as fragile luggage. You need to inform the airline employee at the check-in desk about this.

2. Carry in the cabin. Then you need to buy an extra seat next to you. To do this, you need to book a ticket and make a request to the airline before paying for it.

To register the transportation of fragile luggage, send to the Ozon Travel support chat the following details:

• your order number;
• luggage type and its characteristics;
• weight and dimensions of luggage in the case in centimeters: length, width, height;
• transportation preferences.

We will check the possibility of adding luggage and issue an invoice for payment. The answer will be sent by email.

See also #

If you still have questions, write to the Ozon Travel support chat.