How to get a reward

Table of Content
Referral program completes its work. Learn more about terms and conditions.

To get a reward, the manager needs to make orders in the amount of 2,500 rubles or more every month. The order is taken into account in the statistics for a month, if it is placed and received during this period. The manager’s statistics don’t take into account:

  • Canceled products. If the order is completely or partially canceled:
    • before the date of reward receipt, the cost of canceled products is deducted from the manager’s statistics;
    • after the date of reward receipt, the cost of the next month’s canceled products is deducted from the manager’s statistics.
  • Ozon points and Premium points.
  • Bonuses from the balance of funds.
  • The delivery cost.
  • The cost of purchased Ozon gift certificates.
  • Premium subscription renewal.
  • MTPL purchase.
  • Legal entities orders.

If the manager spends less than 2,500 rubles a month, the points they have earned are annulled.

When and where the reward is accrued #

The reward is accrued to the Ozon points account on the 15th of each month for the previous reporting period. If the date falls on a weekend or holiday, points are accrued on the next working day. The minimum amount of the reward for accrual is 100 points. There is no maximum limit. You can pay for orders with points or withdraw them in rubles.

Learn more about how to spend a reward

Reward types #

Incorrectly accrued points #

Contact us in the chat or by email referral@ozon.ru. In the letter, specify:

  • what was credited incorrectly and for what period,
  • customer ID: the numbers before the hyphen in the number of any of your orders,
  • referral promo code.

We will check the data and contact you.

Statistics are displayed incorrectly #

The order is taken into account in the manager’s statistics within 24 hours after entering to the “Received” status.

If more than 24 hours have passed since the customer received the order, contact us in the chat or by email referral@ozon.ru. In the letter, specify:

  • what is displayed incorrectly and for what period,
  • customer ID (the numbers before the hyphen in the number of any of your orders),
  • referral promo code.

We will check the data and contact you.

If you have any questions, contact us.