Luggage weight exceeds the norm

Table of Content
  • Put part of your luggage in your hand luggage if there is space.

  • If you are not flying alone, check if it is possible to put some of your luggage with a fellow traveller.

  • If there is no way to avoid excess luggage, you have to pay the excess luggage fee at the airline’s fare.

You can find the current fares on the airline’s website or from an airline’s representative at the airport.

See also #

If you still have questions, write to the Ozon Travel support chat.