Ural

Ural Super Express, Ural Express, Ural Standard, Ural Small, Ural Extra Small Economy, Ural Extra Small Standard, Ural Extra Small Express #

Drop-off points #

Khorgos drop-off isn’t available for Ural Super Express and Ural Extra Small Express.
Address Contact person Opening hours
Guangdong Province, Dongguan City, Houjie Town, Gangkou Avenue, Santun Section, No. 5, Express (Ural) Signing Office on the first floor Wang Desheng; tel.: 19883316791 Mon-Sat 9:00–18:00
Zhejiang Province, Yiwu City, Beiyuan Street, Chunhan First Block, Building 3, Ground Floor Shop (URAL Receiving Point) Yu Xiaobiao; tel.: 17855897700 Mon-Fri 9:00–18:30, Sat 12:30–18:30
Xinjiang Uygur Autonomous Region, Ili Kazakh Autonomous Prefecture, Khorgos City, Yaou South Road, No. 7 (Ural Collection Point) Xiao Jiang; tel.: 15021950926 Mon-Sat 10:00-19:00

You can use the shipping provider’s pick-up service.

Contacts Phone number WeChat ID Email Working hours
Contact person: Pan Chao 18258396277 shanjuyingxiong peter@uralsvip.com
Contact person: Mr. Chen 15067198119 ozon188 gaven@uralsvip.com
Contact person: Mr. Zou 15067165619 ural999 zouzhaoli@uralsvip.com
Contact person: Mr. Li 15067167329 ural666 sky@uralsvip.com
Contact person: Mr. Huang 15336876144 uralvip666 chaochao@uralsvip.com
Customer support 15067168566, 15068103169, 15068110095, 15068106995, 19323033597 terryli1204, youla669, ural008, ural188, viip7890 ozon@uralsvip.com Mon-Sun 9:00–12:00, 13:30–18:30

Conditions #

Ural Super Express

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 500,000 RUB.
  • Products with batteries can’t be shipped.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it.

Ural Express

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 500,000 RUB.
  • You can deliver products with batteries, MSDS is not required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Ural Standard

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 150,000 RUB.
  • You can deliver products with batteries, for this purpose provide a material safety data sheet MSDS.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Ural Small

  • Maximum shipment weight: 0.5 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 50,000 RUB.
  • You can deliver products with batteries, for this purpose provide a material safety data sheet MSDS.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Ural Extra Small Express

  • Maximum shipment weight: 500 g.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
  • Maximum shipment cost: 1,500 RUB.
  • Products with batteries can’t be shipped.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 3 pieces.

Ural Extra Small Standard, Ural Extra Small Economy

  • Maximum shipment weight: 500 g.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
  • Maximum shipment cost: 1,500 RUB.
  • Products with batteries are allowed to be shipped. MSDS is not required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 3 pieces.

Ural Express HK, Ural Standard HK #

Drop-off points #

Address Contact person Opening hours Additional information
Guangdong Province, Dongguan City, Houjie Town, Ganggang Avenue, Santun Section, No. 5, Express (Ural) sign-in office on the first floor Wang Desheng; tel.: 19883316791 Mon-Sat 9:00–18:00
Hong Kong, Kwun Tong District, 151-153 Bin Hai Road, Kwong Sang Hong Center, 19th Floor, Room 1902, Zip Code 999000, Warehouse No.: JC-OZON666 Ozon warehouse; tel.: 95112871 Mon-Fri 9:00–19:00, Sat 10:00–14:00 Maximum height for a parking space: 3.9 m
Hong Kong, Kwun Tong District, Yau Tong, 8 Sze Shan Stree, Shiyun Warehouse, 1st Floor, Block B (ozon1188) Mr. Wu (Wake); tel.: 852 95418765; 852 51009718 Mon-Fri 10:00-18:30, Sat 9:00-16:00 -
Contacts Phone number WeChat ID Email Working hours
Contact person: Pan Chao 18258396277 shanjuyingxiong peter@uralsvip.com
Contact person: Mr. Chen 15067198119 ozon188 gaven@uralsvip.com
Contact person: Mr. Zou 15067165619 ural999 zouzhaoli@uralsvip.com
Contact person: Mr. Li 15067167329 ural666 sky@uralsvip.com
Customer support 13306710532, 13924603736 yjh10160915, bouncetiaotiao ozon@uralsvip.com Mon-Sun 9:00–12:00, 13:30–18:30

Conditions #

Ural Express HK

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 500,000 RUB.
  • You can deliver products with batteries, for this purpose provide a material safety data sheet MSDS.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Ural Standard HK

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 500,000 RUB.
  • You can deliver products with batteries, MSDS is not required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Rates #

Forward logistics #

Ural Super Express

Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

  • less or equal to 80 cm, the cost is calculated by physical weight;
  • more than 80 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 6000 or L × W × H (mm) ÷ 6 000 000.
Delivery Shipment 100 g
To pick-up point 15.00 CNY 6.30 CNY
Courier delivery 22.00 CNY 6.30 CNY

Ural Super Express delivery times and rates from 29.01.2024 (PDF)

Ural Express, Ural Standard

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 100 g increments.

Delivery Shipment 100 g
To pick-up point (Express) 18.00 CNY 4.20 CNY
Courier delivery (Express) 22.00 CNY 4.20 CNY
To pick-up point (Standard) 18.00 CNY 3.50 CNY
Courier delivery (Standard) 22.00 CNY 3.50 CNY

Ural Express delivery times and rates (PDF)

Ural Standard delivery times and rates (PDF)

Ural Small

Weight measurements are rounded upward in 1 g increments starting from 10 g.

Delivery Shipment 1 g
To pick-up point 5.95 CNY 0.108 CNY

Ural Small delivery times and rates (PDF)

Ural Extra Small Express, Ural Extra Small Standard, Ural Extra Small Economy

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 1 g increments.

Delivery Shipment 1 g
To pick-up point (Express) 3.00 CNY 0.048 CNY
To pick-up point (Standard) 3.00 CNY 0.038 CNY
To pick-up point (Economy) 3.00 CNY 0.026 CNY

Ural Extra Small Express delivery times and rates (PDF)

Ural Extra Small Standard delivery times and rates (PDF)

Ural Extra Small Economy delivery times and rates (PDF)

Ural Express HK

Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

  • less or equal to 80 cm, the cost is calculated by physical weight;
  • more than 80 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 6000 or L × W × H (mm) ÷ 6 000 000.
Delivery Shipment 100 g
To pick-up point 18.00 CNY 10.50 CNY
Courier delivery 22.00 CNY 10.50 CNY

Ural Express HK delivery times and rates (PDF)

Ural Standard HK

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 100 g increments.

Delivery Shipment 100 g
To pick-up point (Standard) 18.00 CNY 5.50 CNY
Courier delivery (Standard) 22.00 CNY 5.50 CNY

Ural Standard HK delivery times and rates (PDF)

Returns and cancellations #

Return to the overseas warehouse in Moscow, free storage service for 90 days.

Shipping provider Shipments not sent
from the Drop-off point
Shipments canceled
before customs clearance
Unclaimed shipments
Ural Super Express

Ural Express

Ural Standard

Ural Small

Ural Express HK

Ural Standard HK
Free Delivery rate from China
to Russia × 1
Delivery rate from China
to Russia × 1.5
Ural Extra Small Express

Ural Extra Small Standard

Ural Extra Small Economy
Disposal or return
at no extra charge
Free disposal Free disposal

To arrange a return, contact the carrier by mail:

Official website

Track shipments here