RETS

Drop-off points #

Address Contact person Opening hours
Guangzhou, Baiyun District, Longju Street, Nansun Village, Southwest Longhe, Hengdian Road, No. 3 Zhang Jinbao; tel.: 19104533111 Mon-Sun 9:00–00:00
Shenzhen, Longgang District, Nanwan Street, Fangxin Road, Rein Industrial Zone 1, Building A, Warehouse 105 Jim; tel.: 18103609785 Mon-Sun 9:00–00:00
Harbin, Daoli District, Qunli, Sifangtai Avenue, Minsheng Shangdu Phase II (Fuyuan) Community Store, Store B38-3 Xing Lijia; tel.: 13045346222 Mon-Sun 8:30–18:30
Heilongjiang Province, Harbin, Daoli District, south side of Taiping Airport, Linkong Second Avenue, Harbin Airport Cross-border e-commerce Logistics Industrial Park, No. 3 Yu Haitao; tel.: 13555416202 Mon-Sun 8:30–18:30
Yiwu City, Beiyuan Street, 118 Yongjun Road, Building 2, 1st Floor Ji Nisi; tel.: 17703648170 Mon-Sun 9:00–00:00
Heilongjiang Province, Harbin City, Daoli District, Linkong Economic Zone, First Avenue, E-tongshou International Logistics Group Co. Ltd. Yu Xiufeng; tel.: 13613662685 Mon-Sun 8:30-19:00
Harbin City, Heilongjiang Province, Xiangfang District, Bonded Third Road, No. 1, No. 4 warehouse Russia through the collection of international logistics Yu Xiufeng; tel.: 13613662685 Mon-Sun 8:30–18:30
Suifenhe City, Mudanjiang City, Heilongjiang Province, Zhenxing Road, north side of the Xincheng District, No. 30 door Zheng Miao Hai; tel.: 18545309797 Mon-Sun 8:30–18:30
Suifenhe Border Warehouse Address: Comprehensive Free Trade Zone, North of the main road, Heilongjiang China Post Logistics Project, Phase 1, 18 buildings, 1 floor 101, Russia through the collection of warehouses Zheng Miaohai; tel.: 18545309797 Mon-Sun 8:30–18:30
Shanghai, Qingpu District, Xujing Town, No.666 Gaoguang Road, ETS Shanghai Warehouse Li Zhongquan; tel.: 13701897825 Mon-Sun 9:00–18:00
Humen District, Dongguan City, Baisha Road North No. 5 Kakushang Industrial Zone, No. 1 warehouse Pang Mumu; tel.: 15916975817 Mon-Sun 9:00–21:00
Guangzhou City, Baiyun District, June Wo Street, Qinghu Dabu Road, No. 52, Jinbu Industrial Park, Building D, the ground floor of the ETS Guangzhou warehouse Peng Dong; tel.: 17722676497 Mon-Sun 9:00–18:00
Shenzhen, Longgang District, Xiufeng Road, Xiufeng Industrial Park, Building A3, 103~105 ETS Yue Lin; tel.: 18681483503 Mon-Sun 8:30–18:30
Guangdong Province, Zhongshan City, Banfu Town, Fuyi Three Factory, 1st Floor Jiao Zhiqiang; tel.: 18682198215 Mon-Sun 9:00–18:00
Shenzhen, Baoan District, Shajing Town, Central Asia Silicon Valley, A6-4 Building, 106-110 ETS Liu Chao; tel.: 13332904666 Mon-Sun 9:00–18:00
Yiwu City, Zhejiang Province, Beiyuan Street, Huancheng West Road D330, the ground floor of the complex building ETS Yiwu warehouse Luo Renhua; tel.: 15606798899 Mon-Sun 9:00–18:00
Jiaxing City, Zhejiang Province, Changning Road, Nanhu District, No. 128, Building 7, the first floor of ETS Jiaxing warehouse Li Jiacheng; tel.: 18267373388 Mon-Sun 9:00–18:00
Linping District, Hangzhou, Zhejiang Province, in favour of the capital 18-2101 ETS Hangzhou warehouse Yu Zhen; tel.: 15968837594 Mon-Sun 9:00–00:00
Wuhan, East Lake New Technology Development Zone, No.1 Guanggu Avenue, Phase III, International Enterprise Centre, Building 3, ETS Hubei Warehouse Peng Xia; tel.: 13469462920 Mon-Sun 9:00–00:00
Chengdu, Xindu District, Banzhuyuan Town, Xinhuan Road, No. 108, ETS Chengdu Warehouse Wang Liang; tel.: 18349345359 Mon-Sun 9:00–18:00
Chongqing, Yubei District, Tongbao Road, Postal Airport Processing Centre, No.4 Warehouse, China Post Yuzhong Warehouse & Distribution Project ETS Chongqing Warehouse Li Xiang; tel.: 18983784897 Mon-Sun 9:00–18:00
Jiangxi Province, Nanchang, Nanchang County, Xiaolan Industrial Park, Jinsha Road 2, No.1388 Piao Wei; tel.: 17308409293 Mon-Sun 9:00–00:00
Hunan, Changsha, Kaifu District, Qingzhuhu Street, Ruikang Pharmaceutical Science and Technology Park, Building C11, ETS Changsha warehouse Li Dan; tel.: 18973116769 Mon-Sun 9:00–00:00
Hunan Province, Shaoyang City, Shaodong City, Songjiatang Street, Xinhui Community, Hainan Road, No. 49, ETS Shaodong Warehouse Liu Zhiyang; tel.: 15607394888 Mon-Sun 9:00–18:00
Yiyang City, Hunan Province, Heshan District, Longguangqiao Street, Quanfeng community, Quanfeng Village, ETS Yiyang warehouse Liu Niuben; tel.: 18907379777 Mon-Sun 9:00–18:00
Hunan Province, Huaihua City, Mayang Miao Autonomous County, Gaocun Town, Party School Road, Haoxi Court, Resettlement Area B, No. 18, ETS Huaihua Warehouse Mo Hongmao; tel.: 18074563456 Mon-Sun 9:00–18:00
Putian City, Fujian Province, Ligang Avenue, Huangshi section of No. 29, Greenland image of the community, Building 1, Room 119-120 ETS Putian warehouse Chen Hao; tel.: 15880679347 Mon-Sun 9:00–00:00
Fujian, Xiamen, Huli District, Huli Avenue, No.78, Room 105 Xiao Si’an; tel.: 17759203431 Mon-Sun 9:00–00:00
Fujian Province, Longyan City, Xinluo District, Phoenix Road, Phoenix Garden, ETS Longyan Warehouse, Shop 1 Chen Xiaoming; tel.: 13859596165 Mon-Sun 9:00–00:00
Fujian Province, Zhangzhou City, Ruijing Road, No. 95-19, ETS Zhangzhou Warehouse Chen Xiaohui; tel.: 13599531431 Mon-Sun 9:00–00:00
Fujian Province, Jinjiang City, Chidian Town, Chitang Village, Gao Chu Xincun, ETS Quanzhou Warehouse, No.1 Zhang Wenhuang; tel.: 17305063030 Mon-Sun 9:00–00:00
Fuzhou City, Changle District, Zhanggang Street, No. 140 Shangqian Road, ETS Fuzhou Cargo Warehouse Chen Kunlin; tel.: 15559519916 Mon-Sun 9:00–00:00
Foshan City, Nanhai District, Huangqi Baisha, Xinglian Sanxin Village, 2nd Street, No. 2, Express Home ETS Foshan Warehouse Fu Xinyi; tel.: 15157959979 Mon-Sun 9:00-18:00
Zhejiang Province, Ningbo City, Haishu District, Liancheng Mingyuan Community, Street Shop, No. 454, ETS Ningbo Warehouse Mr Shen; tel.: 13857847429 Mon-Sun 10:00-19:00
Shenzhen, Longgang District, Nanwan Street, Shanglilang Industrial Zone, 1st Floor, Building E, No. 101, ETS Shenzhen Warehouse Yang Peng; tel.: 15019067511 Mon-Sun 9:00-22:00
Guangzhou, Baiyun District, Longguiyuan, Xiapaifang Street, Dongjiuheng Road, No. 1, Building 5, 101-103, ETS Guangzhou Warehouse Wu Jianglong; tel.: 18219445681 Mon-Sun 9:00-22:00

You can use the shipping provider’s pick-up service.

Name Phone number WeChat ID Email
Ms. Liu 13199387777 shuqing7777 lsq@ets-express.com

Conditions #

RETS Express

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 150,000 RUB.
  • Products with batteries can’t be shipped.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

RETS Standard

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 150,000 RUB.
  • Products with batteries (only devices with batteries inside) are allowed to be shipped. MSDS is not required. Maximum power is 100 Wh.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

RETS Economy

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 150,000 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required. Maximum power is not limited.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

RETS Extra Small Express

  • Maximum shipment weight: 500 g.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
  • Maximum shipment cost: 1,500 RUB.
  • Products with batteries can’t be shipped.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

RETS Extra Small Standard

  • Maximum shipment weight: 500 g.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
  • Maximum shipment cost: 1,500 RUB.
  • Products with batteries (only devices with batteries inside) are allowed to be shipped. MSDS is not required. Maximum power is 100 Wh.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

RETS Extra Small Economy

  • Maximum shipment weight: 500 g.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
  • Maximum shipment cost: 1,500 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required. Maximum power is not limited.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Rates #

Forward logistics #

RETS Express, RETS Standard

Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

  • less or equal to 90 cm, the cost is calculated by physical weight;
  • more than 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 6000 or L × W × H (mm) ÷ 6 000 000.

Weight measurements are rounded upward in 100 g increments.

Delivery Shipment 100 g
To pick-up point (Express) 16.50 CNY 4.80 CNY
Courier delivery (Express) 16.50 CNY 5.30 CNY
To pick-up point (Standard) 18.00 CNY 4.20 CNY
Courier delivery (Standard) 18.00 CNY 4.70 CNY

RETS Express delivery times and rates (PDF)

RETS Standard delivery times and rates (PDF)

RETS Economy

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 100 g increments.

Delivery Shipment 100 g
To pick-up point 15.00 CNY 3.60 CNY
Courier delivery 15.00 CNY 4.00 CNY

RETS Economy delivery times and rates (PDF)

RETS Extra Small Express, RETS Extra Small Standard, RETS Extra Small Economy

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 1 g increments.

Delivery Shipment 1 g
To pick-up point (Express) 2.95 CNY 0.045 CNY
To pick-up point (Standard) 2.95 CNY 0.035 CNY
To pick-up point (Economy) 2.95 CNY 0.023 CNY

RETS Extra Small Express delivery times and rates (PDF)

RETS Extra Small Standard delivery times and rates (PDF)

RETS Extra Small Economy delivery times and rates (PDF)

Returns and cancellations #

Shipping provider Shipments not sent
from the Drop-off point
Shipments canceled
before customs clearance
Unclaimed shipments
RETS Express

RETS Standard

RETS Economy
Disposal or return
at no extra charge
Delivery rate from China to Russia × 1 Delivery rate from China to Russia × 1.5
RETS Extra Small Express

RETS Extra Small Standard

RETS Extra Small Economy
Disposal or return
at no extra charge
Free disposal Free disposal

To arrange a return, contact the carrier by mail: ozon@ets-express.com.

Official website

Track shipments here