Drop-off points #
Istanbul #
| Address | Contact person | Opening hours |
|---|---|---|
| Kocaeli, Pelitli Köyü Mollafenari Yolu Cad. No:92 Gebze | Kanat Çetinkaya; tel.: +905453314117 email: ist1@tt-delivery.com |
Mon-Fri 9:00–19:00 |
| Contacts | |
|---|---|
| Customer support | service@TTerminal.ru |
Conditions #
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 150,000 RUB.
- For liquids and items with batteries, MSDS is required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.
Rates #
Forward logistics #
The rate is valid up to and including January 9, 2025.
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 100 g increments.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 2.60 USD | 0.20 USD |
TT Economy delivery times and rates from 17.10.2024 (PDF)
Returns and cancellations #
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| TT Economy | Free | - Free disposal - Delivery rate from Turkey to Russia x 1.5 |
- Free disposal - Delivery rate from Turkey to Russia x 1.5 |
To arrange a return, contact the carrier by mail: return@tterminal.ru