GBS Broker UAE

Drop-off points #

Address Contact person Opening hours
UAE, Dubai, Al Karama, Ascana Bldg, No 5-7 Marina Haas; tel.: +971505444526; email: Mon-Sat 9:00–19:00

Products transfer to the shipping provider #

Once you’ve prepared your shipment and supporting documents, book your delivery to the shipping provider’s warehouse:

  1. Sign up on the Cargosclub portal.
    Youtube portal instructions

  2. Upload shipment data and book:

    • Delivery to Karama warehouse if the shipment is outside the DAFZA zone. Attach the invoice to the shipment.
    • DAFZA warehouse if the shipment is within the DAFZA zone. Attach the invoice and delivery advice to the shipment. You can request a delivery advice sample from the portal support.
  3. If you booked:

    • Karama warehouse: deliver your products during the working hours of the pick-up point.
    • DAFZA warehouse: courier service will pick up your shipment within 24 hours. You can’t deliver the products yourself.

Conditions #

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 500,000 RUB.
  • You can deliver products with batteries, for this purpose provide a material safety data sheet MSDS.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Rates #

Forward logistics #

All shipments received by the shipping provider are weighed and measured. The shipping provider compares the physical and volumetric weight (L × W × H (cm) ÷ 5000) or (L × W × H (mm) ÷ 5 000 000) of shipments. Rates are calculated based on the biggest of the received values.

Weight measurements are rounded upward in 100 g increments.

Delivery Shipment 100 g
To pick-up point 4.98 USD 0.84 USD

GBS Broker UAE delivery times and rates from 1.11.2023 (PDF)

Returns and cancellations #

Shipping provider Returns from a warehouse
in UAE
Shipments canceled
before customs clearance
Unclaimed shipments Disposal
GBS Broker UAE Free Delivery rate from UAE
to Russia × 1.5
Delivery rate from UAE
to Russia × 2
Delivery rate from UAE
to Russia × 1.5

To arrange a return, contact the carrier by mail:

Official website

Track shipments here

Archive of rates and delivery times