CEL

Drop-off points #

Address Contact person Opening hours Customer service contacts
Jilin Province, Yanbian Korean Autonomous Prefecture, Hunchun, Jinhai Road, Hunchun Comprehensive Bonded Zone, Bonded Warehouse No. 4 (orange warehouse 200 m north on the left side of the road junction leading to the entrance) Jie Li; tel.: 15143313110; Hong Liu; tel.: 15844399899 Mon-Sat 8:30–17:30
Guangzhou, Baiyun District, Longgui Subdistrict, Nanling Industrial Zone, 5 Wuheng Road, A01 Yuanyuan Lv; tel.: 18680533135 Mon-Sun 9:00-21:00
Guangzhou, Panyu District, Nancun Town, 7 Nancun Dongxing Road, Bldg 2, A01 Mr. Zhang; tel.: 18027402478 Mon-Sat 9:00-21:00
Guangdong Province, Foshan, Chancheng District, No. 179 north of Foshan Avenue, Yucheng, k21 Creative Park, Block 2, 106 Ms. Chen; tel.: 18022479429 Mon-Sat 9:00-21:00
Guangdong Province, Shenzhen, Longgang District, Pinghu Subdistrict, 2 Fu’An Avenue, 1F CEC Chief Wu; tel.: 19924503892; Chief Li; tel.: 18824271464 Mon-Sat 9:00-00:00 Ms. Liu; tel.: 19924461562
Shenzhen, Bao’an District, Fuyong Subdistrict, 138-1 Fuhai 2nd Road, Dayue International Yonglin He; tel.: 15338768609; Bashan Wan; tel.: 19373010541 Mon-Sat 9:00-18:00
Shenzhen, Longhua District, Longhua Subdistrict, Fukang Neighbourhood, 65 Donghuan 2nd Road, Zhongjia Creative Park, 1F Bldg A6 Min Fu; tel.: 13928494347 Mon-Sat 9:00-18:00
Shenzhen, Longgang District, Bantian Subdistrict, Yongxiang Road, Gaolite Intelligent Energy Industrial Park (South Gate), Steel Structure, 7-1 Meirong Kang; tel.: 18316327361 Mon-Fri 13:30-22:00; Sat 9:00-18:00 Qiu He; tel.: 17875059575
Guangdong Province, Dongguan, Humen Town, Xinlian Neighbourhood, 1 Xinfeng Road Yang He; tel.: 18566639456 Mon-Sun 8:30-12:00; 13:30-18:00; 23:00-7:00 Jun’e Wen; tel.: 15889443909
Fujian Province, Longyan, Xinluo District, 32 Lianfa Road, 1st building on the left after entering Xinlong Environmental Protection Defa Wang; tel.: 17759214105 Mon-Sat 9:30-20:00 Defa Wang; tel.: 17759214105
Guangdong Province, Jieyang, Rongcheng District, Dongxiang Neighbourhood, Fabric Market, Area D, Block 3, No. 5-11 Derun Lin; tel.: 13480330025 Mon-Sat 10:00-20:00 Derun Lin; tel.: 13480330025
Guangdong Province, Huizhou, Huiyang District, Xinghe East 7th Road, Xinghe Danti, Area V, Block 3, 2-103, Ground Floor Ms. Xie; tel.: 13686428165 Mon-Sat 9:00-18:00
Fujian Province, Quanzhou City, Jinjiang, Chidian Town, Chitang Village, 2 Gaocuo Old Village Zhimiao Shi; tel.: 18150955000 Mon-Sat 9:00-12:00; 14:00-18:00 Yanhua Yao; tel.: 18016560985
Fujian Province, Putian, Licheng District, Gongchen Neighbourhood, Block 2 Baoli Champagne, 103 Jianwei Chen; tel.: 13613070786 Mon-Sun 10:00-18:00
Zhejiang Province, Jinhua City, Yiwu, 18 Qucheng Street, Bldg 2, 2F (south side of the security room) Junqi Ma; tel.: 18905895796 Mon-Sat 9:00-18:00 Yuxia Pan; tel.: 18905895796
Ningbo, Jiangbei District, 158 Changxing Road, Bldg 8, s101 (south entrance for unloading) Haopeng Wu; tel.: 18905895796 Mon-Sat 9:00-18:00
Chengdu, Shuangliu District, 149 Section 1 of Huanghe Middle Road, 1F, Operation Warehouse Zhen Yang; tel.: 17335316602 Mon-Sat 9:00-17:30
Hebei Province, Baoding City, Gaobeidian, Dongmaying Town, Dongsi Village, 50 Hedi Street Jun Cui; tel.: 13662173608 Mon-Sat 9:00-17:30
Shandong Province, Weifang, Gaoxin District, Factory Yard southeast of the intersection of Huixian Road and Dongfeng Street Haigang Han; tel.: 13361563318 Mon-Sun 8:30-22:00
Shandong Province, Binzhou, Bincheng District, 12th Huanghe Road, Dashangjiayuan, 1st Zone, Row 5, No. 104 Xinlu Han; tel.: 18364960009 Mon-Sat 8:30-18:00 Shakui Lu; tel.: 15920372579
Guangdong Province, Zhaoqing, Dinghu District, Jinding Road, Kengkou Subdistrict, Guangdong Polytechnic University, Dinghu Campus, Training Building Hui Li; tel.: 15818567332 Mon-Sat 8:00-18:00 Biru Qu; tel.: 13760035780
Fujian Province, Fuzhou, Cangshan District, Cangshan Science & Technology Park, 2 Jinpu Branch Road, Southeast Warehouse of Yuanhang International Wuming Yang; tel.: 13313789689 Mon-Sun 9:00-19:00 Miss Lin; tel.: 13313789589
Guangdong Province, Yangjiang, Yangdong District, 269 Guangya Road, Huake International, Bldg 4, No. 115–116 Weixu Lin; tel.: 18026089120 Mon-Sun 10:00-20:00 Weixu Lin; tel.: 18026089120
Contacts Phone number WeChat ID Email Working hours
Customer support yejie406057345 Mon-Sat 9:30–12:00, 13:00–18:30
Shipping provider’s contact — Hui Haijian 17324463892 ttb2010yw huihaijian@cel.work
Shipping provider’s contact — Bao Dong 13199335628 CEL-BaoDong xuesong@cel.work

Conditions #

CEL Express

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 500,000 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
  • In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.

CEL Super Small

  • Maximum shipment weight: 5 kg.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
  • Maximum shipment cost: 20,000 RUB.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
  • In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.

CEL Economy

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 500,000 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
  • In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.

CEL Economy Small

  • Maximum shipment weight: 5 kg.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
  • Maximum shipment cost: 20,000 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
  • In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.

CEL Super Economy

  • Minimum shipment weight: 5 kg.
  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 500,000 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS isn’t required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
  • In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.

CEL Extra Small Economy

  • Maximum shipment weight: 500 g.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
  • Maximum shipment cost: 1 500 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
  • In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 400 CNY.

CEL Extra Small Standard

  • Maximum shipment weight: 500 g.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
  • Maximum shipment cost: 1 500 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
  • In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 400 CNY.

Rates #

Forward logistics #

CEL Express

Airway delivery. Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

  • less or equal to 90 cm, the cost is calculated by physical weight;
  • more than 90 cm, the shipping provider compares the physical and volumetric weight (L × W × H (cm) ÷ 6000) or (L × W × H (mm) ÷ 6 000 000) of shipments. Rates are calculated based on the biggest of the received values.

Weight measurements are rounded upward in 100 g increments.

Delivery Shipment 100 g
To pick-up point 18.00 CNY 6.30 CNY
Courier delivery 21.50 CNY 6.30 CNY

CEL Express delivery times and rates (PDF)

CEL Economy, CEL Super Economy

Land delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 100 g increments.

Delivery Shipment 100 g
To pick-up point (Economy) 18.00 CNY 4.60 CNY
Courier delivery (Economy) 21.50 CNY 4.60 CNY
To pick-up point (Super Economy) 0 CNY 3.75 CNY

CEL Economy delivery times and rates (PDF)

CEL Super Economy delivery times and rates (PDF)

CEL Super Small

Land and airway intermodel delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 1 g increments.

Delivery Shipment 1 g
To pick-up point 15.00 CNY 0.042 CNY

CEL Super Small delivery times and rates from 23.05.2024 (PDF)

CEL Economy Small

Land delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 1 g increments.

Delivery Shipment 1 g
To pick-up point (Economy Small) 13.00 CNY 0.035 CNY

CEL Economy Small delivery times and rates from 23.05.2024 (PDF)

CEL Extra Small Economy

Land delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 1 g increments (based on ¥25.72/1 kg).

Delivery Shipment 1 g
To pick-up point (Extra Small Economy) 3.34 CNY 0.026 CNY

CEL Extra Small Economy delivery times and rates (PDF)

CEL Extra Small Standard

Land and airway intermodel delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 1 g increments (based on ¥37.22/1 kg).

Delivery Shipment 1 g
To pick-up point (Extra Small Standard) 3.34 CNY 0.038 CNY

CEL Extra Small Standard delivery times and rates (PDF)

Returns and cancellations #

Shipping provider Shipments not sent
from the Drop-off point
Shipments canceled
before customs clearance
Unclaimed shipments
CEL Express

CEL Super Small

CEL Economy

CEL Economy Small

CEL Super Economy
Free Delivery rate from China
to Russia × 1
Delivery rate from China
to Russia × 1
CEL Extra Small Economy

CEL Extra Small Standard
Disposal or return at no extra charge Free disposal Free disposal

To arrange a return, contact the carrier by mail: huihaijian@cel.work, xuesong@cel.work.

Official website

Track shipments here