Ozon Partner Delivery

Table of Contents

Ozon partner delivery is a platform that helps sellers around the world interact with shipping providers. Ozon acts as an agent and accompanies the shipment at all stages of delivery.

Partner delivery service is currently available in China, Turkey, India, UAE, and Poland.

Advantages #

  • One of the best prices on the market for shipping and packaging.
  • Convenient communication: passport data collection, communication with customers and shipping providers on the Ozon side.
  • Fast delivery: Ozon manages the direct delivery and receives shorter delivery times from shipping providers.
  • Easy to track: shipment statuses are updated automatically.
  • Convenient document management: you only need to accept the Ozon Offer.

How to enable the service

Ship an order #

  1. New orders appear in the personal account on the Awaiting packaging tab.

  2. Package the order and click Package order. The order will move to the Awaiting shipment tab. We will register it with the delivery service within 30 minutes. After that, a track number and a label print button will appear.

  3. Print the label for each order following the requirements:

    • label size: 12 × 7,5 cm (some shipping providers have their own requirements);
    • printed using a thermal or thermal transfer printer;
    • matte or semi-gloss surface;
    • printed on a single piece: shipping providers won’t accept shipments with torn or multi-piece labels;
    • attached to the biggest side of the shipment;
    • fully attached to the packaging without gaps and unglued sides;
    • barcode not sealed with tape;
    • keeps product presentation and its original packaging.
    Use only the top barcode for operations in your warehouses. The lower barcode is needed for product accounting in our internal systems for identification, accounting, and and issuing the product to the customer.
  4. Pack the order and take it to the drop-off point.

    If you don’t deliver the order to the drop-off point on time, it will negatively affect the delivery terms and customers attitude.

    Such orders appear on the Disputed tab.

  5. Sign the act at the drop-off point. The shipping provider will start working on the order. The order status will be updated automatically.

At the next stages, everything is controlled by Ozon, including:

  • statuses,
  • track number,
  • communication with customers and shipping provider.

If the shipping provider doesn’t accept the order, it’ll switch to the “Not accepted on the DC” status. You can open a dispute. After the dispute is resolved, the order will be canceled, or you will be able to re-ship it.

Available methods, drop-off points, and conditions #

Archive of rates and delivery times