ATC Express, ATC Express Small, ATC Standard, ATC Standard Small, ATC Economy #
Drop-off points #
| Address | Contact person | Opening hours |
|---|---|---|
| Zhejiang, Hangzhou, Xiaoshang District, Jingjiang Jiedao, Yongsheng str. 579, ATC Warehouse | Zhou Yaming; tel.: 13555326878 (warehouse); Feng Ling; tel.: 18902474855 (Customer Service); | Mon–Fri 09:00–19:00, Sat 09:00–14:00 |
| Guangdong, Guangzhou, Baiyun District, Taihe Town, Huabang Cold Chain Warehousing and Logistics Park Zone E, Warehouse E1112-13 | Xu Jianguo; tel.: 13922713569 | Mon–Fri 09:00–19:00, Sat 09:00–14:00 |
| Contacts | Phone number | |
|---|---|---|
| Customer service — Pan Wenrong | 020-83752975 (ext. 607) | pan.pan@can.qtavia.com |
Conditions #
ATC Express
- Minimum shipment weight: 10 g.
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: the sum of height + width + length must be less than 310 cm, with the longest side not exceeding 150 cm.
- Maximum shipment cost: 200,000 RUB.
- Batteries aren’t allowed to be shipped.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Shipping provider only transports products packaged safely.
ATC Express Small
- Maximum shipment weight: 500 g.
- Maximum shipment dimensions: the sum of height + width + length must be less than 310 cm, with the longest side not exceeding 150 cm.
- Maximum shipment cost: 200,000 RUB.
- Batteries aren’t allowed to be shipped.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Shipping provider only transports products packaged safely.
ATC Standard
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: the sum of height + width + length must be less than 310 cm, with the longest side not exceeding 150 cm.
- Maximum shipment cost: 200,000 RUB.
- You can deliver products with batteries, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Shipping provider only transports products packaged safely.
ATC Standard Small
- Maximum shipment weight: 500 g.
- Maximum shipment dimensions: the sum of height + width + length must be less than 310 cm, with the longest side not exceeding 150 cm.
- Maximum shipment cost: 200,000 RUB.
- You can deliver products with batteries, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Shipping provider only transports products packaged safely.
ATC Economy
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: the sum of height + width + length must be less than 310 cm, with the longest side not exceeding 150 cm.
- Maximum shipment cost: 200,000 RUB.
- You can deliver products with batteries, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Shipping provider only transports products packaged safely.
ATC Express HK #
Drop-off points #
| Address | Contact person | Opening hours | Customer service contacts |
|---|---|---|---|
| Guangdong, Guangzhou, Baiyun District, Taihe Town, Huabang Cold Chain Warehousing and Logistics Park Zone E, Warehouse E1112-13 | Xu Jianguo; tel.: 13922713569 | Mon–Fri 09:00–19:00, Sat 09:00–14:00 | - |
| Hong Kong, Kwai Chung, Kwai Chung Container Terminal, Berth 3, ATL Logistics Centre B, 4024W-4027W | Tak Chow; tel.: +852-3184 4574; email: tak@aircargohk.com | Mon–Sat 09:00–19:00 | Pan Wenrong; tel.: 020-83752975 (ext. 607); email: pan.pan@can.qtavia.com |
Conditions #
- Minimum shipment weight: 10 g.
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: the sum of height + width + length must be less than 310 cm, with the longest side not exceeding 150 cm.
- You can deliver products with batteries, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Shipping provider only transports products packaged safely.
Rates #
Forward logistics #
ATC Express, ATC Express Small, ATC Standard, ATC Standard Small, ATC Economy
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
| Delivery | Shipment | Increment | Increment cost |
|---|---|---|---|
| To pick-up point (ATC Express) | 2.22 USD | 100 g | 0.74 USD |
| To pick-up point (ATC Express Small) | 1.90 USD | 10 g | 0.048 USD |
| To pick-up point (ATC Standard) | 2.40 USD | 100 g | 0.55 USD |
| To pick-up point (ATC Standard Small) | 1.70 USD | 10 g | 0.044 USD |
| To pick-up point (ATC Economy) | 2.40 USD | 100 g | 0.34 USD |
ATC Express delivery times and rates from 11.01.2024 (PDF)
ATC Express Small delivery times and rates (PDF)
ATC Standard delivery times and rates (PDF)
ATC Standard Small delivery times and rates (PDF)
ATC Economy delivery times and rates (PDF)
ATC Express HK
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 2.50 USD | 1.50 USD |
ATC Express HK delivery times and rates from 11.01.2024 (PDF)
Returns and cancellations #
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| ATC Express ATC Express Small ATC Standard ATC Standard Small ATC Economy ATC Express HK |
- Free disposal - Return: delivery rate from China to Russia × 2 |
- Free disposal - Return: delivery rate from China to Russia × 2 |
- Free disposal - Return: delivery rate from China to Russia × 2 |
To arrange a return, contact the carrier by mail: atcexpress@qtavia.com.
