Drop-off points #
| Address | Contact person | Opening hours | |
|---|---|---|---|
| Shanghai, Qingpu District, No. 398 Songying Road (Songgang West Suburb Think Tank), No. 5, 1st Floor, 102 | Lei Chen; tel.: +86 13611758092; Feng Zhou; tel.: +86 13818162182 |
Mon-Sat 9:00-18:00 | zhouf@stosolution.com |
Conditions #
STO Economy
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 500,000 RUB.
- You can deliver products with batteries, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
STO Standard
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 500,000 RUB.
- You can deliver products with batteries, for this purpose provide a material safety data sheet MSDS.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
STO Express
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 500,000 RUB.
- Products with batteries can’t be shipped.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
Rates #
Forward logistics #
STO Economy, STO Standard, STO Express
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point (Economy) | 1.69 USD | 0.57 USD |
| To pick-up point (Standard) | 1.69 USD | 0.63 USD |
| To pick-up point (Express) | 2.60 USD | 0.67 USD |
STO Economy delivery times and rates (PDF)
STO Standard delivery times and rates (PDF)
STO Express delivery times and rates (PDF)
Returns and cancellations #
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| STO Economy STO Standard STO Express |
- Free disposal - Free pickup from China warehouse - Return to sender at China domestic courier rates |
- Disposal or return to Hong Kong - Delivery rate from China to Russia x 1.5 |
- Free disposal - Return to China or Hong Kong - Return to seller’s warehouse in Russia - Delivery rate from China to Russia x 2 |
To arrange a return, contact the carrier by mail: ozon@gbs-broker.ru.
