Global University is a free educational platform for sellers from abroad. It contains online courses on how to:
- activate and set up a personal account;
- upload products and create attractive PDPs;
- deal with returns and canceled orders;
- set up the effective product promotion.
How to access the platform #
- Via direct link: global-university.ozon.ru.
- From your personal account: click the
icon in the upper right corner. - From seller.ozon.com: in the Learning → Global University section.
- From Knowledge Base: there is a Courses button in the top menu.
Log in to the platform via Ozon ID: sign up for the service or sign in using the phone number or email address linked to your profile.
How the Global University platform works #
On the platform you can view:
-
Categorized courses. For example, on starting sales, schemes of work, setting up logistics, product promotion, analytics or finance.
-
Course completion time.
-
Your progress in the Progress section.
The courses include tutorials, short videos, articles, and self-check tests.
Possible problems upon signing up #
| Problem | What to do |
|---|---|
| When signing in, I see the page with Ozon ID details | Add and confirm the email address that you specified when signing up to the seller personal account. After that, go back to the main Global University page and try signing in again. |
| I need to change the language of training | In the upper right corner, click  and select the necessary language. Once you’ve changed the language, you won’t see the progress of courses completed in other languages. |
If you haven’t found a solution to your problem, please contact our support team.
