Sellers from China can use China Post as part of the Ozon Partner Delivery. This is a special Ozon ePacket offer, unlike the other logistics offers of China Post.
Drop-off points #
When adding the ePacket delivery method, select one of the China Post drop-off points available for Ozon sellers.
You can only use points listed on the Ozon website.
If the drop-off point provides a pick-up service, contact the manager to select a convenient time.
Shipping provider terms #
If there are several items in one order and the shipment exceeds the specified weight or dimensions, divide the order into several shipments. Drag necessary items into the New departure block.
Each shipment needs separate packaging and label.
List of products prohibited for carriage by China Post
Payment terms #
Products delivery payment includes VAT and is made according to approved rates with a discount from the standard rate of China Post.
China Post to Russia #
- Minimum shipment weight: 1 g.
- Maximum shipment weight: 5 kg.
- Maximum parcel dimensions:
- the sum of the three sides is up to 90 cm, the longest side is up to 60 cm;
- for cylindrical packages, the sum of the doubled diameter and the package length is up to 104 cm, the length is up to 90 cm.
- Minimum parcel sizes:
- 14 cm long and 11 cm wide;
- for cylindrical packages, the sum of the doubled diameter and package length is 17 cm, the length is 11 cm.
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
Rates applied after 10.03.2025
| Delivery type | Shipment cost | 1000 g |
|---|---|---|
| Ozon ePacket Super Express (airway delivery) | 12 CNY | 95 CNY |
| Ozon ePacket (airway delivery) |
12 CNY | 56 CNY |
| Ozon ePacket Economy Track (land delivery) |
12 CNY | 25.50 CNY |
Rates applied from 29.01.2024 to 9.03.2025
| Delivery type | Shipment cost | 1000 g |
|---|---|---|
| Ozon ePacket Super Express (airway delivery) | 14 CNY | 90 CNY |
| Ozon ePacket (airway delivery) |
14.1 CNY | 70.50 CNY |
| Ozon ePacket Economy Track (land delivery) |
15 CNY | 35.75 CNY |
Rates applied from 15.09.2023 to 28.01.2024
| Delivery type | Shipment cost | 1000 g |
|---|---|---|
| Ozon ePacket Super Express (airway delivery) | 14 CNY | 90 CNY |
| Ozon ePacket (airway delivery) |
13.05 CNY | 65.25 CNY |
| Ozon ePacket Economy Track (land delivery except Guangdong province) |
15 CNY | 35.75 CNY |
| Ozon ePacket Economy Track for Guangdong (land delivery from Guangdong province) |
15 CNY | 35.75 CNY |
Rates applied from 14.08.2023 to 14.09.2023
| Delivery type | Shipment cost | 1000 g |
|---|---|---|
| Ozon ePacket Super Express (airway delivery) | 14 CNY | 90 CNY |
| Ozon ePacket (airway delivery) |
13.05 CNY | 82.65 CNY |
| Ozon ePacket Economy Track (land delivery except Guangdong province) |
15 CNY | 35.75 CNY |
| Ozon ePacket Economy Track for Guangdong (land delivery from Guangdong province) |
15 CNY | 35.75 CNY |
Rates applied until 13.08.2023
| Delivery type | Shipment | 1 kg |
|---|---|---|
| Ozon ePacket (airway delivery) |
13.5 CNY | 85.5 CNY |
| Ozon ePacket Economy Track (land delivery except Guangdong province) |
15 CNY | 35.75 CNY |
| Ozon ePacket Economy Track for Guangdong (land delivery from Guangdong province) |
15 CNY | 41.25 CNY |
Delivery cost calcucation example
Delivery cost for 35 g shipment: 14 + 0.235 × 90 = 35.15 CNY.
China Post to CIS #
- Minimum shipment weight: 1 g.
- Maximum shipment weight: 5 kg.
- Maximum parcel dimensions:
- the sum of the three sides is up to 90 cm, the longest side is up to 60 cm;
- for cylindrical packages, the sum of the doubled diameter and the package length is up to 104 cm, the length is up to 90 cm.
- Minimum parcel sizes:
- 14 cm long and 11 cm wide;
- for cylindrical packages, the sum of the doubled diameter and package length is 17 cm, the length is 11 cm.
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
| Delivery type | Shipment | 1 g |
|---|---|---|
| Ozon ePacket Kazakhstan (airway delivery) | 1.70 CNY | 0.04675 CNY |
| Ozon ePacket Economy Track Kazakhstan (land delivery) | 1.70 CNY | 0.034 CNY |
China Post sends unclaimed shipments to a warehouse in China for free.
Pay for logistics services directly to China Post.
If you have a valid contract with China Post, pick-up and drop-off services are provided under the established conditions. China Post will differentiate Ozon shipments by tracking number.
If you don’t have a contract with China Post, you can pay for delivery services at the drop-off point or open an account to pay for delivery. To open an account, contact the selected drop-off point at the given phone number.
Before the first shipment, arrange a drop-off time in advance.
China Post agents #
China Post agents can offer additional services. For example, they can pick up shipments from your warehouse and hand them over to the post office.
Ozon has no control over the agents' work and is not responsible for their services. If you use agent’s services, the responsibility rests with you. The agent tariffs may differ from the stated below.
You pay directly to the agents. Ozon isn’t involved in the payment process. We only provide you with information about the possibility of cooperation with agents.
Compensation #
If the products are lost or damaged, you can receive compensation from China Post. It will be equal to the declared value, with a maximum amount of 300 CNY.
A shipment is considered lost if:
- it doesn’t receive the “Arrived in the destination country” status within 60 days after acceptance at the drop-off point;
- it doesn’t receive the “Returned to China” status within 60 days after acceptance at the drop-off point.
To receive compensation, send a claim to the drop-off point.
You can send a claim directly to China Post within 60 days after the shipment is considered to be lost. The claim will be reviewed within 30 days.
China Post is not responsible for lost, damaged or undelivered shipments if:
- the seller has violated the shipment content requirements;
- the customer hasn’t complained about the packaging of the shipment;
- obligations weren’t fulfilled due to force majeure circumstances, such as natural disasters or strikes.
For exact terms of compensation contact China Post’s drop-off points.
