Shipping restrictions
#
Shipping provider’s list of prohibited products (PDF)
Restrictions of the EEC (PDF)
Rates
#
Forward logistics
#
Method |
Delivery time from the warehouse to Moscow, days |
To pick-up point |
Courier delivery |
Batteries |
GUOO FBP Standard Extra Small |
10-15 |
¥3 + ¥0.035/1 g |
- |
Allowed |
GUOO FBP Standard Budget |
10-15 |
¥23 + ¥0.025/1 g |
- |
Allowed |
GUOO FBP Standard Small |
10-15 |
¥16 + ¥0.035/1 g |
¥19.5 + ¥0.035/1 g |
Allowed |
GUOO FBP Standard Big |
10-15 |
¥36 + ¥0.025/1 g |
¥39.5 + ¥0.025/1 g |
Allowed |
GUOO FBP Standard Premium Small |
10-15 |
¥22 + ¥0.035/1 g |
¥25.5 + ¥0.035/1 g |
Allowed |
GUOO FBP Standard Premium Big |
10-15 |
¥62 + ¥0.028/1 g |
¥65.5 + ¥0.028/1 g |
Allowed |
Method |
Delivery time from the warehouse to Moscow, days |
To pick-up point |
Courier delivery |
Batteries |
GUOO FBP Economy Extra Small |
20-25 |
¥2,8 + ¥0,022/1 g |
— |
Allowed |
GUOO FBP Economy Budget |
20-25 |
¥23 + ¥0,017/1 g |
— |
Allowed |
GUOO FBP Economy Small |
15-20 |
¥16 + ¥0,025/1 g |
¥19,5 + ¥0,025/1 g |
Allowed |
GUOO FBP Economy Big |
20-25 |
¥36 + ¥0,017/1 g |
¥39,5 + ¥0,017/1 g |
Allowed |
GUOO FBP Economy Premium Small |
15-20 |
¥22 + ¥0,025/1 g |
¥25,5 + ¥0,025/1 g |
Allowed |
GUOO FBP Economy Premium Big |
20-25 |
¥62 + ¥0,023/1 g |
¥65,5 + ¥0,023/1 g |
Allowed |
Method |
Delivery time from the warehouse to Moscow, days |
To pick-up point |
Courier delivery |
Batteries |
GUOO FBP Standard Extra Small |
11-15 |
¥3 + ¥0,035/1 g |
— |
Allowed |
GUOO FBP Economy Budget |
16-25 |
¥23 + ¥0,017/1 g |
— |
Allowed |
GUOO FBP Standard Small |
11-15 |
¥16 + ¥0,035/1 g |
¥19,5 + ¥0,035/1 g |
Allowed |
GUOO FBP Economy Big |
16-25 |
¥36 + ¥0,017/1 g |
¥39,5 + ¥0,017/1 g |
Allowed |
GUOO FBP Standard Premium Small |
11-15 |
¥22 + ¥0,035/1 g |
¥25,5 + ¥0,035/1 g |
Allowed |
GUOO FBP Economy Premium Big |
16-25 |
¥62 + ¥0,023/1 g |
¥65,5 + ¥0,023/1 g |
Allowed |
Reverse logistics
#
Method |
Shipments not sent from the drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
GUOO FBP Standard Extra Small |
Free return |
Free disposal |
Free disposal |
GUOO FBP Standard Budget |
Free return |
Free disposal |
Free disposal |
GUOO FBP Standard Small |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Standard Big |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Standard Premium Small |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Standard Premium Big |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
Method |
Shipments not sent from the drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
GUOO FBP Economy Extra Small |
Free return |
Free disposal |
Free disposal |
GUOO FBP Economy Budget |
Free return |
Free disposal |
Free disposal |
GUOO FBP Economy Small |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Economy Big |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Economy Premium Small |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Economy Premium Big |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
Method |
Shipments not sent from the drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
GUOO FBP Standard Extra Small |
Free return |
Free disposal |
Free disposal |
GUOO FBP Economy Budget |
Free return |
Free disposal |
Free disposal |
GUOO FBP Standard Small |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Economy Big |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Standard Premium Small |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
GUOO FBP Economy Premium Big |
Free return |
1,5 × Forward logistics cost |
1,5 × Forward logistics cost |
Compensation rate
#
Shipment group |
Maximum compensation for loss or damage |
Extra Small |
Up to 1,500 RUB |
Budget |
Up to 1,500 RUB |
Small |
Up to 7,000 RUB |
Big |
Up to 7,000 RUB |
Premium Small |
Up to 250,000 RUB |
Premium Big |
Up to 250,000 RUB |
Delivery times
#
Standard (PDF)
Economy (PDF)