Frequently Asked Questions (FAQ)

What is the difference between the FBP and realFBS schemes? #

When working under the FBP scheme, you only place your products at Ozon partner warehouses. Ozon and partners manage storing, processing, and delivery of orders.

When working under the realFBS scheme, you store and collect orders yourself, as well as deliver them to the carrier’s warehouse. Ozon and partners manage transportation, status updates, and handing the products over to customers.

Learn more about the difference between the FBP and realFBS schemes

How to start selling under the FBP scheme? #

Add a warehouse in your Ozon personal account, create a supply request, and bring your products to the warehouse.

How to sell under the FBP scheme

What is the cost of services when selling under the FBP scheme? #

When working under the FBP scheme, you pay 1% less commission to Ozon than when selling from your own warehouse.

Acceptance of products, their storage and preparation for shipping are free of charge for sellers at the CEL, GUOO, RETS, Ural, and Xingyuan warehouses.

Warehouse services are paid additionally at the JDL warehouse.

Learn more about expenses

Can I work under the FBP scheme if I don’t have a personal account on Ozon? #

You can’t sell under the FBP scheme without the account.

Learn more about signing up and activating the account

What products can I sell under the FBP scheme? #

You can sell any products that aren’t prohibited for sale or transportation.

Check the list of restrictions on the product acceptance on the page of the selected warehouse.

Will my products rank higher in search results if I sell them under the FBP scheme? #

When working under the FBP scheme, you spend less time to package and transport products, so they are delivered faster. This affects their position in search results.

Which company delivers products under the FBP scheme? #

The list of available delivery services depends on the warehouse.

Learn more about available delivery services

You can change the delivery service while working with the warehouse.

Learn more about changing the delivery service

Is there a minimum volume of supplies to partner warehouses? #

There is no minimum supply volume, you can bring any quantity of products.

Which API method should I use for FBP orders? #

To work with FBP orders, use the POST /v3/posting/fbs/list method.

How to bring products to the warehouse? #

  • Directly: you bring products to the warehouse yourself.
  • Via drop-off points: you can bring products to drop-off points free of charge.
    Drop-off point addresses
  • Via pick-up service: warehouse offers a service for picking up your products. The service is paid additionally. Contact the selected warehouse for details.

What is the difference between bonded and non-bonded warehouses? #

To bring products to the bonded warehouse, you need additional registration documents. This allows you to apply for a VAT refund of 9.1%.

Learn more about bonded warehouses

Is it possible to work with several warehouses at the same time? #

You can add several warehouses. You can also supply products to the bonded and non-bonded warehouse of one partner.

How do I check stocks? #

You can check stocks in the FBP → Products availability and FBP → Stock management sections.

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