You can’t change the delivery address in the placed order.
Reschedule delivery or extend storage period #
It depends on delivery service whether you can reschedule delivery and extend storage period.
Learn more about delivery methods
Change the name or number of the order recipient #
To find out whether you can change the name or phone number of the order recipient, contact our support team.
Change the payment method #
You can only use a bank card to pay for the order. You can change the card details if the order is in the Awaiting payment status:
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In the Orders section select the order and click Change the payment method.
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Enter another card details and pay for the order.
Add an extra product to the order #
You can’t add products to already placed orders, but you can place a new order with the desired product.
Cancel order #
If your order hasn’t been handed over to delivery yet, you can cancel it in the My orders section. If your order is handed over to delivery, make a return request after receiving it.