Identity Documents

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For natural persons #

  • Passport.
  • International passport.
  • Birth certificate.
  • Other documents used as identity documents according to the legislation of the customer’s country.

To receive a prepaid order at Ozon or partner pick-up points, you can also present the following documents in the recipient’s name:

  • driver’s license;
  • bank card with a name and surname on it;
  • pension certificate.

You can specify another person as the recipient. If you didn’t do this when placing the order, issue a power of attorney. Write it in a free form and make sure to indicate the execution date and number of the order. Attach your passport copy to the power of attorney.

Power of Attorney Template (PDF)

If a parcel contains age-restricted products, the recipient may have to confirm that they’re of proper age to receive it. They can do it by presenting one of the documents mentioned above.

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