By accepting the “What to Sell on Ozon” Subscription Terms (hereinafter referred to as the “Terms” or “Offer”), the Client confirms they are of legal age, have full legal capacity, have read the Terms and fully understand them. The Client may not transfer their rights and/or obligations under the Terms to third parties. If the Client disagrees with the Terms, they must refrain from enabling trial access or purchasing a Subscription.
The Terms constitute an offer in accordance with Article 435 of the Civil Code of the Russian Federation, come into force from the time of their publication at https://docs.ozon.ru/legal/terms-of-use/site/what-to-sell-on-ozon and are valid indefinitely. Ozon has the right to unilaterally change the Terms, and the Client undertakes to independently monitor such changes. Any changes shall become effective from the time the updated version of the Terms is posted in the Personal Account. The updated version of the Terms constitutes an offer to change them, and acceptance of such offer is the absence of the Client’s rejection of trial access or automatic renewal of the Subscription before the changes take effect.
The Terms contain clauses with active hyperlinks to legal documents that form an integral part of the Terms, unless otherwise stated.
1. Subject #
1.1. The Client agrees to the Terms which govern the relationship between the Client and Ozon in connection with:
(a) the Client enabling trial access;
(b) the Client purchasing a Subscription, i.e. a set of services which provide the Client with access to data and the results of additional services (hereinafter referred to as “Data”) during the access period;
(c) Ozon providing additional services to the Client.
1.2. The relationship between the Client and Ozon is governed by Article 429.4 of the Civil Code of the Russian Federation on subscription agreements. By paying for a Subscription, the Client has the right to request that Ozon provide access to the Data.
2. Verification and Acceptance of the Terms #
2.1. To activate trial access, purchase or activate a Subscription, the Client must pass Verification in the manner prescribed by the Ozon ID Terms of Use.
2.2. After Verification and authorization in the Personal Account, the Client has the right to activate trial access or purchase one of the available Subscription options.
2.3. After confirming they have read the Terms, the Client clicks Continue / Subscribe / Activate button. Clicking the button confirms the conclusion of an agreement between the Client and Ozon on these Terms.
2.4. The Client guarantees they will use the Personal Account independently and undertakes not to transfer access to the Personal Account to third parties.
3. Trial Access #
3.1. Ozon provides trial access to:
(a) test the functionality of the Personal Account and evaluate the benefits of the Subscription;
(b) attract attention, generate and maintain interest in the Subscription;
(c) increase Subscription sales upon the expiry of trial access.
3.2. The duration of the trial access is indicated in the Personal Account.
3.3. Ozon’s obligation to provide trial access is considered fulfilled when information about its activation appears in the Personal Account. The trial access will be terminated from the day following the day specified in the Personal Account.
3.4. Ozon has the right to refuse to provide the Client with trial access without disclosing reason.
3.5. As part of the trial access, the Client shall receive the Data free of charge and without linking a bank card to the Personal Account.
3.6. Ozon has the right to immediately revoke the trial access if one of the following circumstances is detected:
(a) if the Ozon ID Terms of Use are terminated with the Client (Account deletion);
(b) if activity in the Personal Account indicates that the Client has lost access to the Personal Account or is collecting Data and/or accessing it in an automated manner or using third-party software;
(c) if the Client has violated the Terms;
(d) in other cases specified in the Terms.
3.7. Other conditions for the provision of trial access may be communicated to the Client in the Personal Account or through any of the agreed communication channels.
4. Purchasing a Subscription #
4.1. To receive Data after the termination of the trial access, the Client shall purchase a Subscription in the Personal Account or on the Website.
4.2. Ozon’s obligation to provide access to the Subscription service shall be considered fulfilled at the time of its payment. After receipt of payment, information about the activation of the Subscription will appear in the Personal Account, and information about the Client’s purchase of the corresponding digital product will appear in the Orders section of the Account.
4.3. Ozon may refuse to allow the Client to purchase a Subscription on the following grounds:
(a) if Ozon has previously revoked the Client’s trial access;
(b) if Ozon has previously disabled the Subscription or refused to automatically renew it for the Client on the grounds specified in the Terms;
(c) if it is impossible to charge payment from the linked bank card with which the Client is trying to pay for the Subscription (including due to lack or insufficiency of funds);
(d) in other cases specified in the Terms.
5. Subscription Payment #
5.1. The Subscription shall be paid regardless of whether the Client requests access to the Data during the access period.
5.2. The available Subscription and additional service options, as well as their current prices, are indicated in the Personal Account and on the Website.
5.3. Ozon has the right to provide discounts on the Subscription and additional services provided.
5.4. Ozon has the right to unilaterally change the prices of the Subscription and/or additional services, and the Client shall independently monitor such changes.
5.5. The price of the Subscription for the paid period is not subject to change. Payment for automatic renewal of the Subscription shall be made at the current prices specified in the Personal Account and on the Website.
5.6. To pay for the Subscription, its automatic renewals and additional services, the Client shall link a bank card to the Personal Account in accordance with the Terms for Linking and Using Cards on Ozon Services. The Client confirms that they are the holder of the linked bank card or a person authorized to perform transactions under a legally issued power of attorney.
5.7. Ozon shall provide the Client with the opportunity to pay for the Subscription, its automatic renewals and additional services by linking an Ozon Card, the use of which is governed by the customer rules available on the website https://finance.ozon.ru/. Ozon shall not be liable for any failures upon payment with an Ozon Card.
5.8. The Client instructs Ozon, using technical means, to initiate and draw up instructions on behalf of the Client to debit funds from the account of the linked bank card, in payment for the initial purchase of the Subscription and/or its automatic renewals in the amount established by Ozon on the day of debiting the corresponding subscription fee, as well as to send such instructions to the Client’s issuing bank through the acquiring bank.
5.9. The Client agrees to the automatic periodic debiting of funds from the linked bank card in payment for automatic renewals of the Subscription and acknowledges that such debits and relevant actions of the processing center and the acquiring bank are carried out at the instructions and with the consent of the Client. Charging payment upon automatic renewal of the Subscription does not require additional confirmation by the Client.
5.10. The Client agrees that if it is not possible to charge payment for the automatic renewal of the Subscription (including due to the lack or insufficiency of funds on the linked bank card), Ozon has the right to re-initiate payment within 4 calendar days from the expiry of the paid Subscription period.
5.11. The Client is notified that the transactions on linked bank cards are authorized by the bank. The bank has the right to refuse to perform a transaction if it considers that such a transaction is fraudulent. To avoid misuse of bank cards, Ozon has the right to conduct additional verification of the Subscription payment transaction and cancel the purchase without giving a reason. The Subscription fee shall be refunded to the bank card used to make the payment.
5.12. Acceptance and processing of payments using bank cards is carried out by ASSIST or another provider of electronic payments.
5.13. The initial payment is available within 40 minutes from the moment of clicking the Pay button at the last stage of purchasing the Subscription. After the specified period, the procedure for purchasing the Subscription is considered canceled. In this case, the Client has the right to repeat the procedure for purchasing and paying for the Subscription.
5.14. Cash receipts are sent to the Client in the Electronic Receipts section of the Account and are not provided in hard copy. Cash receipts are available for download by the Client at any time. Ozon’s obligation to provide a cash receipt is considered fulfilled at the moment it is sent to the Client’s Account.
5.15. The electronic cash receipt or a link to download it shall be sent to the Client by email, if at the time of purchasing the Subscription the Client has requested it and indicated the address for sending. Ozon shall not be liable for the Client’s failure to receive the cash receipt by email if the Client has provided an incorrect address.
6. Subscription Access Period #
6.1. The Subscription access period (Subscription period) is 30 calendar days from the date of receipt of payment.
6.2. The absence of a request to unsubscribe means the Client’s unconditional consent to its automatic renewal for the next 30 calendar days. Information about the successful automatic renewal of the Subscription is provided in the Orders section of the Account.
6.3. The number of automatic renewals of the Subscription is unlimited.
6.4. If it is not possible to charge payment for the automatic renewal of the Subscription, Ozon shall grant the Client access to the Data for no more than 4 calendar days from the end of the paid Subscription period. Upon renewal of the Subscription, the access period shall be 30 calendar days from the date of the actual payment, less the number of days during which Ozon was unable to charge payment.
7. Unsubscribing #
7.1. The Client has the right at any time before payment of the next Subscription period to refuse its automatic renewal for the next 30 calendar days by clicking the Unsubscribe button in the Personal Account and subsequently confirming their refusal.
7.2. The Client may not unsubscribe from the Subscription for the current paid access period. Disabling automatic renewal of the Subscription will also not serve as grounds for a refund for the current paid Subscription period.
7.3. Upon confirmation of the refusal to automatically renew the Subscription, access to the Data will be terminated from the day following the last day of the paid period.
7.4. The impossibility to charge payment for the automatic renewal of the Subscription (including due to the lack or insufficiency of funds on the linked bank card) within 4 calendar days from the end of the paid period shall be equated to the Client’s refusal to automatically renew the Subscription from the start date of the unpaid period.
7.5. Changing the content of the Subscription and additional services provided to the Client shall not serve as grounds for canceling the Subscription, revising its cost and/or duration, or providing a refund.
7.6. Ozon has the right to immediately disable access to the Subscription and not refund the Client for the Subscription in any of the following circumstances:
(a) if the Ozon ID Terms of Use are terminated with the Client (Account deletion);
(b) if activity in the Personal Account indicates that the Client has lost access to the Personal Account or is collecting Data and/or accessing it in an automated manner or using third-party software;
(c) if the Client has violated the Terms;
(d) in other cases specified in the Terms.
8. Subscription Services #
8.1. After enabling trial access or purchasing a Subscription, the Client is granted access to the following Data in the Personal Account:
(a) analytics for products sold on the Ozon Platform;
(b) analytics on product categories offered on the Ozon Platform;
(c) analytics for the most frequent search queries on the Ozon Platform;
(d) the results of additional services that the Client has the right to order from Ozon, if technically feasible.
8.2. The data shall be provided for the period specified in the Personal Account or in the downloadable file in .xls or .xlsx format. Where technically feasible, Ozon shall ensure that Product Data and Search Queries on the Ozon Platform are updated daily.
8.3. The Client shall receive the Data in Russian.
8.4. Where technically feasible, the Client has the right to:
(a) apply sorting filters to the received Data;
(b) customize individual search parameters;
(c) download Data in .xls or .xlsx format.
8.5. The Client may not transfer the Data to third parties (including free of charge), disclose and/or publicly refer to the Data.
8.6. Access to the Subscription and Data is provided “as is”, without express or implied warranties, including, without limitation, warranties that the Subscription will meet the Client’s goals and expectations, that the Data will be error-free, that the Client will achieve any commercial result, or that the Subscription will be of good quality and fit for a particular purpose. The Client shall be fully responsible for the use of the Data and may not make claims against Ozon for any losses arising from such use. The Client shall make commercial decisions based on the Data independently and at their own responsibility.
8.7. Access to the Data may be temporarily restricted due to malfunctions and/or technical issues with the Personal Account. In such cases, Ozon shall not be liable for non-performance, delayed performance or improper performance of its obligations, and undertakes to resolve the technical issues and/or malfunctions and promptly restore the Client’s access to the Personal Account.
8.8. Ozon shall not be liable and shall not reimburse the Client for direct and/or indirect losses caused by the use or inability to use the Personal Account and/or the provided Data.
9. Standard Clauses #
9.1. To the extent not governed by and not inconsistent with the Terms, the Ozon ID Terms of Use shall apply to the relationship between Ozon and the Client.
9.2. To fulfill the Terms, Ozon processes the Client’s personal data and ensures its confidentiality in accordance with the Personal Data Processing Terms. Ozon takes the necessary legal, organizational and technical measures to protect the Client’s personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, provision, dissemination and other unlawful actions.
9.3. The data, all text and graphics on the Website, in the Personal Account and in the Account are Ozon’s intellectual property.
10. Communication #
10.1. If the Client has any questions, they may contact Ozon via chat in the Account.
10.2. Should a claim arise, the Client shall send it by Russian Post via registered mail, return receipt requested, to the following address: 10 Presnenskaya Emb., Premises 1, 41st Floor, Room 6, Moscow, 123112.
10.3. Ozon’s responses to the Client’s inquiries and claims shall be deemed properly sent if they are sent through the Personal Account, Account, to the Client’s email address specified during Verification, or in writing to their postal address (if so instructed by the Client).
10.4. The Client agrees to regularly check the Personal Account, the Account and the email specified during Verification. Ozon shall not be liable for any negative consequences stemming from the Seller’s untimely familiarization with the notifications.
10.5. All disputes shall be settled through negotiation. If the parties fail to reach an agreement, the dispute shall be referred to a judicial authority in accordance with the applicable laws of the Russian Federation.
11. Definitions #
11.1. Ozon shall mean Internet Solutions Limited Liability Company (Primary State Registration Number (OGRN): 1027739244741; Taxpayer Identification Number (INN): 7704217370; Tax Registration Reason Code (KPP): 770301001), registered at: 10 Presnenskaya Emb., Premises 1, 41st Floor, Room 6, Moscow, 123112.
11.2. Account shall mean the Client’s personal page on the Website (as defined in the Terms of Sale of Goods for Individuals, which are not a part of these Terms).
11.3. Verification shall mean a procedure that allows checking that a phone number is valid and belongs to a specific individual. As a result of this procedure, the Client is assigned an ID, a Personal Account linked to the verified phone number is created, and the Client can log into the Personal Account.
11.4. Client shall mean a fully capable adult individual who has successfully completed Verification on Ozon and independently activates trial access or purchases a Subscription.
11.5. Personal Account shall mean the Client’s personal page at https://data.ozon.ru/app.
11.6. Ozon Platform shall mean a product information aggregator, i.e., an information system (computer software) on the Website that allows Sellers to list and sell products.
11.7. Subscription shall mean a set of services providing the Client with access to up-to-date data on product sales on the Ozon Platform and to the results of additional services.
11.8. Seller shall mean an individual entrepreneur or a legal entity registered in the Russian Federation, or a self-employed Russian citizen who sells goods on the Ozon Platform.
11.9. Website shall mean www.ozon.ru and the Ozon mobile app owned and operated by Ozon.